Knowledge management is an activity that stores, disseminates, uses, and develops knowledge within the organization to increase its ability to grow and survive. The importance of knowledge management in the context of Islamic banking is expected to increase the organization’s ability to create new products, services, and systems that can be continuously adapted to current conditions but are still based on the principles and philosophy of the bank itself.
The lack of innovation in Islamic banking in managing new products and services is caused by various factors, ranging from regulatory issues to internal problems such as organizational culture and not optimal knowledge management strategies to encourage innovation in companies. The development of Islamic banking products genuinely excavated from the roots of sharia will emphasize the difference between Islamic and conventional banking. Product innovation must be a priority strategy for Islamic banks because innovation is vital in a competitive market. The Islamic banking industry is required to continue to make innovations.
This study aims to find out the development map and trend of Knowledge Management in Islamic Banks published by reputable journals in Scopus database. The data analyzed were 84 research publications. The export data is then processed and analyzed using the R Biblioshiny application program to find out the bibliometric map of the development of Knowledge Management in Islamic Banks.
This study tries to evaluate the topic of Knowledge Management in Islamic Banks using text analysis from 2007-2021. The conceptual structure of R ‘biblioshiny’ provides the network and the main research themes. Using a co-occurrence network, we have identified two research networks in the Knowledge Management in Islamic Banks literature. This research network is “Islamic” and “banks.” Combining the two networks in this study will solve many environmental problems.
Furthermore, in conceptual structure, this research has spread thematic maps to place themes and subthemes on the graph and divided them into four clusters (dropping or emerging themes, basic themes, highly developed and isolated themes, motor themes). The highly developed and isolated themes quadrant is represented by the articles of Finance, Consumer, Firm, Global, Change, Management, Knowledge, Risk. Furthermore, the emerging or declining themes quadrant themes are Perspective, Service, Industry. The motor themes quadrant or the driving articles that appear are Banking, Framework, Sector. Finally, the primary and transverse themes are represented by Study, Talent, Islamic, Banks, Governance, Bank, Conventional, Empirical articles.
This study finds the urgency between knowledge management and increasing product innovation in Islamic banking and improving the quality of technology and information. Likewise, the provision of training and research for resources in Islamic banking so that they are better able to produce better contributions and achievements for the Institute. These three things need to be fulfilled by Islamic banking in implementing knowledge management to produce better Islamic bank performance in the future.
The study shows that the number of publications on the development of Islamic Economics and Finance research continues to increase. This study also found that in Islamic banking, there is a link between knowledge management and product innovation, technology and information, as well as training and research for human resources.
Author: Meri Indri Hapsari Link: https://digitalcommons.unl.edu/libphilprac/6680/
